Privacy

Last updated: 18th August 2026

1. Who we are

Brussels Signal is operated by Remedia Europe SRL, a company registered in Belgium.

Website: https://brusselssignal.eu
Email: contact@brusselssignal.eu

Remedia Europe SRL is responsible for processing your personal data in connection with Brussels Signal, except where otherwise stated.

2. What information we collect

Depending on how you use Brussels Signal, we may collect:

  • Account information: email address, username, password and account details.
  • Subscription information: subscription type, status, dates and payment/transaction information.
  • Newsletter information: email address, newsletter preferences, subscription and unsubscribe information and, where applicable, engagement information.
  • Website information: IP address, browser/device information, pages viewed, referral source and interactions with our website, paywall and subscription services.
  • Comments: information you provide when commenting, together with IP address and browser information used for spam detection.

We use cookies and similar technologies. Please see our Cookie Policy for details.

3. How we use your information

We use personal data to:

  • create and manage accounts;
  • provide free and premium content;
  • manage subscriptions and payments;
  • operate and secure our website;
  • provide customer support;
  • send newsletters and other communications you have requested or consented to receive;
  • understand how readers use our website and improve our journalism, products and subscription experience;
  • measure marketing and subscription performance;
  • send relevant offers and marketing communications where permitted by law.

4. Legal basis

Depending on the activity, we process personal data on the basis of:

  • performance of a contract, such as providing an account or subscription;
  • consent, where we ask you to opt in;
  • legitimate interests, where permitted by applicable law;
  • legal obligations, where processing is required by law.

Where processing is based on consent, you may withdraw it at any time.

5. Newsletters and marketing

We use Mailchimp to deliver newsletters and manage email communications.

Where consent is required, we collect and retain appropriate information demonstrating that consent.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

Mailchimp may process personal data outside the European Economic Area. Appropriate safeguards are used for international data transfers where required by law.

6. Paywall and subscriptions

Brussels Signal uses Piano to manage our digital paywall and subscription services.

Piano may process information relating to your account, subscription status, access to premium content and interactions with the subscription journey.

We also use Stripe, our third-party payment provider to process subscription payments.

7. Analytics and cookies

We use analytics and similar technologies, including Google Analytics, to understand website usage and improve our services.

Non-essential analytics and marketing cookies are used in accordance with your cookie preferences.

For further information, please see our Cookie Policy.

8. Who we share information with

We may share personal data with trusted service providers that help us operate Brussels Signal, including providers of:

  • website and technical infrastructure;
  • paywall and subscription services;
  • payment processing;
  • email and newsletter delivery;
  • analytics;
  • marketing;
  • security and customer support.

We only share information necessary for these purposes and apply appropriate safeguards.

We do not sell personal data to third parties.

9. International transfers

Some service providers may process personal data outside the EEA. Where required, we use legally recognised safeguards for international transfers.

10. How long we keep information

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting and security requirements.

Retention periods may vary depending on the type of information and our legal obligations.

11. Your rights

Depending on the circumstances, you may have the right to:

  • access your personal data;
  • correct inaccurate information;
  • request deletion;
  • restrict or object to processing;
  • withdraw consent;
  • object to direct marketing;
  • request data portability.

You can exercise your rights by contacting: contact@brusselssignal.eu

12. Third-party content

Our articles may contain embedded content from third-party services, such as videos, images and social-media content. These services may collect information according to their own privacy policies and applicable cookie settings.

13. Changes to this policy

We may update this Privacy Policy when our services, technology or legal requirements change. The latest version will always be published on this page.

14. Contact

Brussels Signal
Avenue des Arts 46,
1000 Brussels, Belgium

Email: contact@brusselssignal.eu